payment methods: credit card and PayPal

Legal name of seller NIX Inc.
Address 197 Yonchome, Kamigyo-ku, Kyoto 602-8045, Japan
Representative Kazutomo Sugawara, Representative Director
Licence Kyoto Prefectural Public Safety Commission
Second-hand dealer licence No. 611222130032
Business Purchase and sale of precious metals and luxury brand goods
Price As shown on each product page
Delivery Dispatched within 1–5 business days of payment confirmation.
Returns Returns for personal reasons
Accepted only if you contact us within 3 business days of delivery and the item remains unused.
Return shipping is at your expense.
Please return the item within 7 days of contacting us.

Returns due to a fault on our side
If the item is defective or the wrong item was sent, contact us within 7 business days of delivery and we will arrange a return and refund.
As every piece is one of a kind, we cannot offer an exchange.
All return and reshipping costs are covered by us.

Items we cannot accept for return
・ Items that have been used
・ Items scratched or damaged after delivery
・ Items that have been resized or altered
・ Items missing accessories (box, dust bag, guarantee card, etc.)
・ Items purchased in store

※ "Business days" means days other than Sundays and Japanese public holidays.
※ "Delivery" is determined by the carrier's delivery completion record.

If you wish to return an item, please contact us promptly. We are glad to answer any questions.
Warranty Warranty covers watches only, and the period varies by selling price (tax included).

Under ¥500,000 incl. tax — 3 months
¥500,000 to under ¥1,000,000 incl. tax — 6 months
¥1,000,000 and above incl. tax — 12 months (1 year)

Natural faults arising within the warranty period are repaired or adjusted. Where repair is not possible, we may settle by refund.
Items other than watches are not covered by warranty, given the nature of the pieces.
Payment methods PayPal
Bank deposit
Cash on delivery (within Japan only)

Credit card (GMO Epsilon)
 VISA / Mastercard / Diners Club / JCB / American Express

Mobile carrier billing (GMO Epsilon)
 docomo / au Kantan Kessai / SoftBank Matomete Shiharai

au PAY
 Details here

Rakuten Pay
 Details here

Alipay

QR payment
 PayPay

Convenience store payment (KOMOJU)
 Payment instructions are sent from "no-reply@komoju.com".
 Please complete payment by the stated deadline.
 Lawson / FamilyMart / Daily Yamazaki / Ministop / Seicomart

Pay-easy (KOMOJU)
 Payment instructions are sent from "no-reply@komoju.com".
 Please complete payment by the stated deadline.
 Details here

Paidy (pay later)
 ・ No credit card required.
 ・ Simple payment with your email address and mobile number.
 ・ Multiple purchases are billed together on the 10th of the following month.
 A free upgrade to Paidy Plus adds features such as monthly budgets and three interest-free instalments*.
 *Interest-free only with direct debit or bank transfer.
 **Three-instalment payment requires registration on first use, and applies to single payments of ¥3,000 or more.
 ・ Charges confirmed each month are closed at month end; an invoice is issued on the 1st and notified by email or SMS by the 5th.
 ・ Payment is by convenience store, bank transfer or direct debit.
 ・ Payment is due by the 27th for convenience store and bank transfer; direct debit is collected on the 27th.
 ・ A fee applies per monthly payment depending on the method: up to ¥390 incl. tax for convenience store payment; bank transfer fees are borne by the customer; no fee for direct debit.
Payment due date Credit card: varies with your card issuer's closing date and terms.
Please check with your card company.

*If the date falls on a bank holiday, the next business day applies.
Contact NIX Inc. — EC Division
Email: kyoto_nishikino7@nifty.com
Phone: +81 75-366-3593
Hours: 10:00–18:00 JST (closed Sundays and public holidays)

※ Enquiries received outside these hours are answered in order from the next business day.
Please allow a little time for our reply.